FAQ

How will I receive my design project once it is finished?

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, floppy, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

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What is the client’s involvement in the design process?

We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have. During the design process, the client is asked to approve certain milestones before work continues. At the conclusion of a project, the client may request the […]

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What is web hosting?

Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We provide web hosting for our clients convenience, and the first year is included with your website package.

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What is a URL?

It stands for “universal resource locator”. This is the address typed in to view your web page on the Internet. For example, you would type in http://www.BlackBearDesign.com to access our home page.

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What is a domain name?

A domain name is a specific web site address that you choose and register.Our domain name is “BlackBearDesign.com”.

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How long does it take to complete a web site?

The average web site can be completed in 30-45 days. This time may vary depending on the size of your web site. You will be given a completion date before your order is processed. All work is completed within the quoted time frame to allow you to prepare and plan for any additional advertising you […]

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Why can’t I find my web site in the search engines?

Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule.

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What screen size should I design for?

The most common screen size is 1024 x 768. We like to design sites at 1000px wide, to give a nice size site that fills the page. Less than ten percent of users do have screens slightly smaller than this, so it is a very important part of our discussion with the client to determine […]

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Quick Tutorial on How to Use The CMS News Manger

This is a quick tutorial on how to use the news manger and contact manager included with your website

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What is the difference between a static and a dynamic site?

A static site is one that is written in HTML only. Each page is a separate document and there is no database that it draws on. What this means functionally is that the only way to edit the site is to go into each page and edit the HTML – so you’d either have to […]

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