Traffic Manager / Coordinator

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The Traffic Manager/Coordinator  is responsible for the internal scheduling of work throughout the agency.  The Traffic Coordinator assist the Traffic Manager with opening and organizing all jobs entering the agency and assigns a step-by-step schedule of completion to each of those jobs as it is entered.

Each day the Traffic Coordinator posts an internal status report of all active jobs in the shop, assigning a status to each job.  Everyone the agency should receive this report via internal email.  The Traffic Coordinator also tracks and/or physically moves jobs from one step of completion to the next.

As changes in timing or scheduling take place, the traffic manager must be informed so an accurate schedule can be produced each day.

Responsibilities:

  • Assist opening  agency digital job jackets in our PM system.
  • Reviews daily work schedule with traffic manager, creatives, production artists, and interactive/web development staff.
  • Assist in managing website and graphic design projects, ensuring that all deadlines are met and there are no scope creeps.
  • Reviews any Job Change Orders from account executives/clients and copies to affected agency personnel.
  • Revises schedules and distributes to all departments a daily “Hot Sheet,” listing the most pressing jobs for the day and their current status. Also publishes a weekly production status report to advise all departments of schedules and job status.
  • Expedites all “crisis jobs.” Majority of work should flow through creative/production on a reasonable, scheduled basis, as directed and supervised by the production manager and creative director.
  • Notifies account executives/traffic manager when necessary to contact clients for any materials, information, etc., required to complete scheduled projects.
  • Contacts clients directly when information is needed for the workflow and projects.
  • Communicates regularly with account service and media about the current status of all jobs in progress in creative/production, based on input from production manager and creative director.
  • Reports any problems affecting job quality, due dates and costs to account service, after being advised by traffic manager and creative director.
  • Works with traffic manager in selecting vendors for all jobs, based on quality control, budget, timing, etc.
  • Proofreads all artwork/digital proofs (or schedules proofreading personnel).
  • Is notified when internally approved copy, layouts, etc., are forwarded to production manager/account executives for client approval. Retrieves client-approved materials from production manager/account executives to continue production process.  Makes sure all material is properly signed off as approved by account executive and client.
  • Regulates time to allow for an internal review of all concepts with account executive.
  • Assists traffic manager in coordinating schedules of collateral materials to arrive before final deadlines.
  • Obtains quotes from art and photo suppliers, freelancers, other vendors as required by traffic manager.
  • Arranges delivery of samples to client and agency personnel for all completed jobs.
  • Notifies the account executive when a job is completed, so s/he can review and close the job and alert accounting the job is ready to bill.
  • Researches specialty items and purchases items for clients.
  • Maintains current computer skills related to daily job functions.
  • Assists in answering telephone calls according to agency protocol.

Requirements:

  • Required minimum 1+ years in a marketing coordinator, traffic coordinator, or project coordinator role.
  • Understand WordPress web design and graphic design best practices.
  • Be organized and have tremendous time-management skills.
  • Agency experience preferred.

This position has a competitive salary, bonuses, PTO, benefits, 401k and flexible schedule.

To apply, please send your resume, salary requirements, and a link to your LinkedIn profile, to careers@blackbeardesign.com.

 

To apply for this job email your details to careers@blackbeardesign.com

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