Business Development Specialist

Full-Time Position

The Business Development Specialist will report directly to the Senior Manager. This person will be responsible for generating new business for the company.

This position has opportunity for advancement based on performance.

It is the job of the Business Development Specialist to generate a large quantity of new business leads and prospects for the agency according to a pre-defined set of client criteria. The Business Development Specialist generates research on prospects and assembles reports to use in attracting and inciting prospects’ interest in the agency. Also, this position maintains the prospect database, makes and keeps appointments, cold calls leads and prospects, maintains and follows up on regular sales consultant mailings to prospects, looks for new leads, creates prospect profiles, and stays up to date on correspondence relating to all prospect contacts.

Qualifications

  • 5+ years of successful business-to-business sales experience
  • Web design, SEO & Internet Marketing sales experience required.  A qualified candidate will have experience talking with clients and explaining these services.
  • Excellent customer service skills
  • Strong communication skills, both written and verbal
  • Self motivated to grow a book of business
  • A hunter that is eager to get out and make new connections
  • Must have agency experience

Responsibilities (to name a few)

  • Practices effective sales efforts resulting in a steady increase of new business. Black Bear Design has a sales strategy that includes a mix of email marketing followed up by cold calling, web leads generated from internet marketing and content creation, networking events, leads groups, trade shows and social media marketing.
  • Wins profitable new accounts that are professional, courteous and long-term.
  • Uses software correctly so that reports can be ran on sales funnel and pipeline on a weekly basis.
  • Coordinates projects/jobs for smooth, efficient operation of new business effort.
  • Communicates effectively between the agency & clients.
  • Treats prospects with respect and instills a confidence in our abilities and service.
  • Actively listens and seeks to understand clients’ needs and then convinces them the agency can meet those needs.
  • Uses client contact software to maintain detailed digital files documenting all contacts with each prospect including mailings, calls, appointments, and correspondence; records all research, reports, sales information or other materials used or created for use in selling the agency to each prospect.
  • Keeps timely contact with prospects through regular emails, mailings, phone calls, and appointments.
  • Coordinates with the Agency Marketing director to schedule prospecting emails/newsletters, search marketing ads and other online tactics.
  • Keeps thorough records on all prospects so others can handle new business development responsibilities during the developer’s absence.
  • Maintains a new business prospect database including primary, secondary and general target prospects; records product/market information about each prospect; and regularly updates all contact information.
  • Follows up on all prospect meetings with letters/agency literature.

Knowledge, Skills and/or Abilities Required

  • Self-motivated
  • Knowledge and experience in cross-functional CRM and Lead Generation methods and techniques
  • Strong organizational, presentation, and customer service skills
  • Skill in planning and preparing written communications (ie emails, presentations, blogs)
  • Ability to multi-task and adapt to changes quickly
  • Experience scoping and developing plans for websites and design projects